Effective date: [DATE]. This is a starter policy — have your attorney review and finalize before launch.
We collect information you provide directly (name, contact details, and — for enrolled clients — identity verification documents and credit report data needed to perform our services), information collected automatically (device, browser, and usage data via cookies), and information from service providers acting on our behalf.
To provide and improve our credit repair services, communicate with you, process payments for services performed, comply with legal obligations (including CROA and FCRA), and protect against fraud.
Only as needed to perform services (e.g., credit bureaus and creditors in the course of disputes, our secure software vendors, and payment processors), when required by law, or with your direction. We do not sell your personal information.
We use SSL/TLS encryption in transit, encryption at rest for sensitive documents, access controls, and multi-factor authentication on client accounts. No method of transmission is 100% secure, and we cannot guarantee absolute security.
We retain client records for the period required by law and our compliance obligations, then securely delete or anonymize them.
You may opt out of marketing communications at any time, request access to or deletion of your information (subject to legal retention requirements), and disable cookies in your browser.
Questions about this policy: support@dispute4you.com.